There’s an old saying that what people don’t tell you is more powerful than anything they do tell you. Recent decades have brought us information systems that produce voluminous reports, which unfortunately then sit on […]
You’ve finished writing a letter or perhaps an e-mail to a customer, and are ready to send it off. But what about the embarrassing chance that you notice simple errors in your letter after it’s […]
Lee Iacocca once said, “You can have brilliant ideas, but if you can’t get them across, they won’t get you anywhere.” Indeed, effective communication skills are vital for success in business and in your given […]
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