<?xml version="1.0" encoding="UTF-8"?><rss version="2.0" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" > <channel> <title>Mike Mulcahy – American Business Magazine</title> <atom:link href="https://www.americanbusinessmag.com/author/mike-mulcahy/feed/" rel="self" type="application/rss+xml" /> <link>https://www.americanbusinessmag.com</link> <description></description> <lastBuildDate>Tue, 11 Oct 2016 16:28:43 +0000</lastBuildDate> <language>en-US</language> <sy:updatePeriod> hourly </sy:updatePeriod> <sy:updateFrequency> 1 </sy:updateFrequency> <generator>https://wordpress.org/?v=6.7.2</generator> <item> <title>Leveraging Data to Improve the Customer Experience</title> <link>https://www.americanbusinessmag.com/2014/01/leveraging-data-to-improve-the-customer-experience/</link> <dc:creator><![CDATA[Mike Mulcahy]]></dc:creator> <pubDate>Fri, 17 Jan 2014 19:03:22 +0000</pubDate> <category><![CDATA[Business Management]]></category> <guid isPermaLink="false">http://www.americanbusinessmag.com/?p=2551</guid> <description><![CDATA[Though I still like to shop in person for certain things like golf clubs, Amazon is one of the places I enjoy online shopping. Why? I know I’m guaranteed a great customer experience. Content is <a class="mh-excerpt-more" href="https://www.americanbusinessmag.com/2014/01/leveraging-data-to-improve-the-customer-experience/" title="Leveraging Data to Improve the Customer Experience">[...]</a>]]></description> <enclosure url="https://www.americanbusinessmag.com/wp-content/uploads/leveraging-150x150.png" length="36712" type="image/jpg" /> </item> </channel> </rss>